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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,273 customer reviews

Great service~

Weng I Wong

20th Jul 2013

Friendly service, fast replies and up to date info.. Personal emails wishing us a good trip added that extra touch.. Def b using u guys again :) thanku

Daren Kelly

20th Jul 2013

The customer service was great, all my emails were answered promptly no matter how small the request was.

David Read

19th Jul 2013

Every thing was perfect.

Sam Deguara

19th Jul 2013

Very helpful and efficient, response time was outstanding.

I would definitely book with you again and I have already recommended Travel on line to friends.

Regards,
Mary

Mary Ward

19th Jul 2013

I really appreciated the quick response time to all email requests - thank you.

Would definitely book again through you and have already recommended your website to a work colleague.

Vera Martin

19th Jul 2013

Very efficient. No hassles or problems at all.

Will definitely book with you again and will recommend.

Thank you.

Karen Bailey

19th Jul 2013

No problems with your service. Everything went like clockwork. The massage etc place is fabulous. Pick up from airport and hotel punctual and no problem.
And yes, i would book with you guys again.
Keep up the good work
Regards,
Johanna

Johanna Cunningham

19th Jul 2013

Service was great, prices were great, yes we would use you again, thankyou for making our holiday smooth and easy.

David Hodgson

19th Jul 2013

Great service and the whole holiday was perfect We will be using TravelOnline again for our next holidays and recommending them to family and friends.

Robyn Wagner

18th Jul 2013

Trip to Fiji went fantastic, all bookings went to plan, thank you.

Kenneth Murray

18th Jul 2013

Great fast, informative, responsive and reliable service from you and staff - thanks very much. Will definitely use online option again in future and recommend to others as a reliable and great value option.
Thai partner staff also excellent and great responders to any questions and help we needed whilst there.
Best value packages we could find and I spent many hours searching!
Just what was needed when travelling with a big family.
Phil

Phil Edmondson

18th Jul 2013

I liked the ease and accuracy of comparing quotes online. I was surprised how quick the final destination and quote materialised into formal documentation. I would definitely use Travelonline again.

Robert Hogan

18th Jul 2013

I was really a bit hesitant at first to organise my own travel arrangements , but everything ran smoothly thanks to travel online .We really enjoyed our holiday in Bali :)

Karen Kojic

18th Jul 2013

Service and response to queries was excellent.

Everything worked well.

Will definitely book with you again and recommend you to our family and friends.

Stephen Biggar

17th Jul 2013

No complaints, very happy with service provided would definately recommend to others.

Paul Edwards

17th Jul 2013

Thank you, thank you, thank you we had a wonderful time, the resort was perfect just what we wanted. Everything went smoothly from melbourne airport to Fiji airport, the drivers that took us to and from the resort, and the happy and helpful staff at the resort. We would like to thank you Emma on being very helpful and professional and we will definitely be using your services again. This was our very first time of booking a holiday on line and we found it very easy. We hope to go away next year and we look forward to using your site again.
Daryl and Debby

Daryl Eastwell

17th Jul 2013

Service was excellent didnt have to worry about a thing

Dean Schmidt

17th Jul 2013

Fantastic always helpful especially considering
I book 12 months in advance!!!

Ian Glover

17th Jul 2013

Very helpful with friendly customer service and yes, I would book with you again, if you had the hotel I needed.

Jaime Wilson

17th Jul 2013