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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,273 customer reviews

After a bad experience with another online travel company, working with Travel Online was a breeze. Emails were always replied to within 24 hours and when I had to make phone contact, immediate service was provided. Thanks to Joanna for all her help.

I would definitely use this service again and have already recommended it to friends who are looking at booking a holiday.

Thanks
Mirella Loverso

Mirella Loverso

13th Jul 2013

Lisa was brilliant. She managed to help us organise a brilliant holiday at the resort of our choice and was always very quick in getting in touch with me regarding details of our trip or answering my questions.
She was always polite and very helpful. Would be happy to use this online service again. 100% satisfied with this service and will happily recommend it to others.

Naomi Rutten

13th Jul 2013

We could not fault the service and would recommend TravelOnline to our family and friends without hesitation.

Johnny Motu

13th Jul 2013

Joanna was very helpful, as are all yourstaff. I have booked with you several times now and have recommended you to many other people (family and friends). Thanks for making trravelling arrangements easy for us.

Carole Smith

12th Jul 2013

All my questions were answered, I got all the help I needed in a timely fashion, and all the relevant information was provided. Couldn't ask for more.

Mela

12th Jul 2013

Quick response to email inquiries was great service. Bonus offers were of great value eg. free dinners, massages.
Would definitely book with you again!

Sheryl Ramsey

12th Jul 2013

I would definitely recommend travel online they were very professional. The car service from the airport to the resort was exceptional. We were looked after very well with alot of brochures on activities to do. I would highly recommend.

Jake Temporali

12th Jul 2013

Wonderful Service very helpful and would certainly book with you again

Mellissa Beck

12th Jul 2013

All went like clockwork - excellent job - cheers to all involved AB

Alan Brentwood

12th Jul 2013

Emma was a fantastic consultant, very polite and helpful.
Emma always answered my queries, even when I was away in
Bali Emma helped me out via email.
Thanks very much for making my holiday smooth sailing and enjoyable.

Leesa Kelly

11th Jul 2013

I couldn't believe how easy it was, I kept expecting something to go wrong because of how easy the booking was, but everything was booked, resorts were expecting us, the rooms were exactly what was ordered, the transfers were on time, easy to find, and helped us not only into the airport (with all our luggage) but right upto the correct check in lanes (which saved alot of stress especially in those huge airports). They couldn't have been more efficient or professional. I would defianlty use travel on line again and have already been recommending to friends and family. Thank you to Joanna Collins who was very patient with my endless emails and questions.:-)

Kyle Dobson

11th Jul 2013

I was a little hesitant at first as I have never booked a holiday online before. Everything went smoothly, even our airport transfers (which I was certain would not turn up!).

I have already recommended travelonline to friends and collegues.

Thankyou Chrystall, we will be in touch for next holiday.

Cheers

Adam Tomlinson

11th Jul 2013

Service was very professional. Would definitely use agian

Peter Collins

10th Jul 2013

Definitely use Travel Online again and recommend to mates, everything went so smooth!

Danie Van Zijl

10th Jul 2013

It was re-assuring to be able to speak to a real person when I had queries, and it was a no hassle,easy booking process.

Yes, definitely will book with you again, and recommend you to my family and friends.

Matalino Romero

10th Jul 2013

The whole booking from start to finish was easy and straight forward. Natalie was very helpful and any queries were answered promptly. We will definitely use TravelOnline again!

Timothy Kirby

10th Jul 2013

Loved the simplicity, the professionalism, and the fact that everything could be done online. Even the gentle reminder when I had forgotten to pay the balance by the due date was friendly! Thank you, Joanna and Travel Online for helping to give us the time away we so badly needed!

Kate Jones

10th Jul 2013

Would definately book through you again and would also recommend Travel on line

Leonie Olsen

9th Jul 2013

Whilst deciding where and when to travel we went through a considerable amount of quote and re-quote, your service and the staff I dealt with were extremely patient and helpful. I thank you for the guidance provided and another fuss free and enjoyable holiday.

Robert Evans

9th Jul 2013

Thank you Natalie, everything ran very smoothly and we had a great relaxing holiday.

Craig Gourley

9th Jul 2013