TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,816 customer reviews

Very helpful and made booking everything straightforward. I would use this service again and recommend it.

Stacy Wake

28th Oct 2013

Travel Online was recommended to me by a friend and I'll definitely be recommending it to others. Service was excellent. Booking was easy and I managed to book accommodation that I couldn't manage to get on other websites.
Thank you

Joanne Greenwood

27th Oct 2013

It was professional and very easy to book through you with quick responses to enquires and booking details. I would recommend and reuse your service again.

Thanks for making it easy.

Kim Van Bueren

27th Oct 2013

Was very easy to organise, thank you! I have recommended your site to others, we actually had a wedding party traveling to Fiji.

Trish Whatson

27th Oct 2013

No faults with the service. I like to do things online and your booking service, and subsequent enquiries were dealt with efficiently and easily.

Alan Macconnell

27th Oct 2013

Thanks for all your help we had a great trip and will use travelonline again

Dean Camilleri

27th Oct 2013

Not one drama, this was a great service.

Paul Whitworth

27th Oct 2013

Excellent service Nicky our unit was fabulous we had the best view from unit 1 and would stay there again

Julianne Carney

26th Oct 2013

We found booking our holiday through TravelOnline simple and efficient. Response to our email queries was fast (thanks Rebecca), and so we felt very comfortable booking our first family overseas trip. Will definitely use TravelOnline again.

Nick Rogers

26th Oct 2013

Service was excellent from your your company, the communication could not be faulted .
Thank you

Roy Carson

26th Oct 2013

I had spent several frustrating days dealing with a travel agent by phone as I was travelling at the time I needed to make my booking. I found ' travelonline' on the internet and was given immediate assistance, and the whole process was dealt with quickly and politely. Thankyou

Rhona Hughes

26th Oct 2013

Would like to thank Travelonline for helping me organize my trip to Tasmania on short notice. My partner Nick was to organize it for my 50th Birthday but was tied up with work. Thank you for doing all the booking for this special day. Looking forward to organizing my next trip with you.

Nick Feltham and Maria Rosa

25th Oct 2013

My experience with TravelOnline was good; I appreciated the opportunity to ask questions after the booking was made.
The paper work was handled efficently and an error I made corrected.
Yes, I would book with you again and recommend TravelOnline to others.

Derek Edge

25th Oct 2013

Great service provided, with all of our queries answered promptly. We would certainly recommend TravelOnline in the future.

Kathryn Evans

25th Oct 2013

My first time booking travel on line, and found it so easy, would definitely go this way again. No hiccups at all. Can't find anything to complain about!. Would do it this way again. Would recommend your company too. Thanks again. M.

Muriel Sharp

25th Oct 2013

It was easy & you were excellent to communicate with, thank-you.
I have recommended you to others.

Johanne Morris

25th Oct 2013

Very prompt response demonstrated by Ms Joanne Collins her customer service was awesome pertaining to our airport transfer confirmation.
We will definitely be back to book our next Australia tour!

Ong Bee Suan

24th Oct 2013

Sometimes I don't feel comfortable booking things on the Internet! But I would recommend you guys! I have booked a few times through you and everything has been fine! I now have my friend booking with you aswell! And I will be doing it again! I love how you can do an instant quote!

Tracey Beauchamp

24th Oct 2013

Our booking was handled professionally. We could not have asked for better and prompt replies to any query we had.

Yes, certainly will recommend TravelOnline to our friends and family.
Yes, we would use your Company again.
With thanks,
Leah and Les Kausman

Leslie Kausman

24th Oct 2013

Always got a prompt reply to our emails regarding bookings etc. Definitely would book through Travelonline again.

Daniel Hartwig

24th Oct 2013