TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.0/5

Customer Service Reviews

4.86 out of 5 from 13,809 customer reviews

I would definitely book again through Lisa-the service was extremely efficient and helpful. Very easy, good prices and good communication. I was very impressed! Thank you for all your help!

Melissa Banek

19th Feb 2013

Excellent customer service, I always managed to get through and speak to someone directly very quickly. The staff were extremely helpful and professional and always let me know exactly what I should expect. Our trip was planned perfectly and at great value too!
I would definitely plan my next trip though travel online without hesitation. Great company!

Victoria Rose

18th Feb 2013

I would definately book with you again.
Your service was prompt and everything you promised was given to us.
Thank you for making our holiday and booking stress free.
I have already recommended you to friends of ours.

Thanks again!!!

Tracey Sheinerman

17th Feb 2013

The quoting service is excellent, very simple to use & easy to change according to your budget. Staff sent through the relevant documentation without delay. I have recommended this website to everyone i know!

I hope you guys can add other destinations such as the Maldives in the future.

Rubyah Haouchar

17th Feb 2013

very diligent and professional with no fuss or worries kept us informed during the travel to make sure we were ok thank you for a great job.

Robert Poka

17th Feb 2013

Prompt service, excellent follow up, good deal.

Angela Hugo

17th Feb 2013

Would definitely recommend your services to family and friends. Process was so easy and efficient

Michael Stringer

15th Feb 2013

Your service was excellent ,i will definitely use your company again.

Anthony Arden

15th Feb 2013

This is the second time I have used travelonline ... The whole process was very smooth, and we have referred friends to the site to enquire about the fabulous holiday package we enjoyed at Semara Seminyak.

Kylie Mackey

14th Feb 2013

this is the first time i booked a holiday online. The experience was easy and hassle free, with a very simple quoting system.
I would definately book with you again, and recommend you to our friends and family.
.

Barbara Mayger

14th Feb 2013

The service was excellent, prompt and what I wanted.

Yes I would book again.

Diana O'dea

14th Feb 2013

quick and easy very professional good feed back on Hotel
would use again and recommend to others

David Mckenzie

13th Feb 2013

I have already recommended your website to friends. We purchased a fabulous deal - everything we paid for we received no problem. I called a few times with queries and you always answered promptly without fuss. Brilliant. We will definitely use your services again.

Naomi Crews

12th Feb 2013

Natalie was a joy to deal with - she was always responsive to our queries and provided unsurpassable service, in particular when we changed our booking within a week of leaving. She was more than helpful and as such I have recommended alot of people to the website for their holiday bookings!

Adam Papuga

11th Feb 2013

Thank you Travel online for your excellent customer service. Our family had the best time ever on Hamilton Island. Thank you for my free cruise it was beautiful.

Louise Schmidtke

11th Feb 2013

Prompt response, competitive quote and the ability to 'flex' the package to suit our needs.
We have already booked another holiday through you in August and will continue to recommend your services to friends and family.
Thanks for your efforts.

William Ellis

11th Feb 2013

Thank you for making our holiday so easy to book.
From the quote stage to final payment there was excellent communication. We had four nights n Ubud and eight nights Seminyak without any hiccups.
We will definitely use Travel on Line again and will highly recommend your service. Thank you to Annie and Clare.

Roger Milnes

10th Feb 2013

Natalie was prompt with all communications and very polite and helpful. Will definitely be booked through TravelOnline again!

Peta Shipley

10th Feb 2013

We would book again. Quick responses to questions, better deals than bricks and mortar agents.

Isaac Ferrante

10th Feb 2013

thank you lisa so much this was my first holiday in ten years and a first outside Australia your organizing and sugestion on alternate acomodation( because the one i was looking at first was booked) made it something i will never forget none of us had ever been to bali and looking at the place i could imagine that planing acomodation and meals and flights and transfers ourselfs would most certainly have be very challenging expecially as none of us speak the language we would most definatly use your company again everything went acording to plan again thank you

Michelle Bradley

10th Feb 2013