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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,273 customer reviews

This Travel Company has the best Quote Wizard I have ever come across. It is easy to reach the bottom line, including air fares. Travel Online will then check everything and confirm your reservations etc. within hours. Full booking payment, remote flight confirmations (we went to Tanna Island, Vanuatu ) are also trouble free. Vouchers etc. all arrive on time.
We had a flight time change from Tanna Island and Travel Online advised us in plenty of time, (by email for us), in Vanuatu. This was very much appreciated.
In our case this seems to be a very well organised Travel Company and we would definitely recommend it.

Ian Rex Bowler

3rd Jun 2013

You guys were great, and I would recommend you to others just a pity that you couldn't control the gods of weather!

Angus Mcintyre

2nd Jun 2013

Great, helpful and prompt service. We will definitely use Travel Online again. Lisa's recommendation of alternative accommodation turned out to be the perfect choice and really took our requests into consideration. Our trip was wonderful and a lot of that was the ease of using Travel Online. Thank you!

Bronwyn Butler

2nd Jun 2013

Annaleise was excellent in all areas. Very prompt with emails. Would definitely use travel online again
Cheers Sharon & Tony

Anthony Cooper

2nd Jun 2013

Loved that everything was done for us and that ut was all sent via email. Will definately use travel online for more holiday deals, they were by far the best

Nathan Turnbull

2nd Jun 2013

First time I have used travel online and will definitely be back!

Chiara Pacquola

2nd Jun 2013

The online booking was easy and comprehensive. I have recommended it to other travelers already.

All of the bookings went flawlessly, including air transport, transfers and accommodations. We moved from one resort to another as planned. We also had meal plans and other features booked at one of the resorts. All of this was taken care of with no worries.

Ronald Moscati

2nd Jun 2013

Everything fell into place all bookings were great even managed to get a room upgrade on arrival to a beach front room which was great to wake up in Fiji and look straight out to the ocean and more islands. Very pleased thankyou

Matthew Gilmore

2nd Jun 2013

Service was prompt. Did not have any problems with transfers or accomodation. Would use this service again and reccomend to family and friends.

Amanda Kitt

1st Jun 2013

Definitely use you guys again and already suggesting you to friends , great service. Thankyou

Mark Davis

1st Jun 2013

Excellent service.
No problems with any of the services booked online - holiday went very smoothly. Great trip!!

MG

1st Jun 2013

The service I received was excellent and quick. All my needs were met and no detail was left out. I would book my next trip through TravelOnline and would recommend them to family and friends.

Judith Bryce

31st May 2013

The service was great. Very very efficient and always happy to make changes and consider other options. We would book again and recommend to family and friends. I also have a blog www.mummysundeservedblessings.com feel free to contact me if you would like your website reviewed as an excellent service to book a holiday with family.

Timothy Berriman

31st May 2013

Website was easy to use and gave a great listing of various locations to stay. Will be using travel online for my next trip.

Jake Rathjen

31st May 2013

Had a great holiday! Thanks Michelle.
I will definitely recommend TravelOnline to family and friends.
Michelle went above and beyond the call of duty for me regarding a mix up of dates that was my fault. I was extremely appreciative!
Very professional service. Thankyou.

Robyn Masterman

31st May 2013

We didn't have to worry about anything, will be recommending you to friends & family. From the moment we boarded the plane until we returned home, everything was organised for us. Great job, can't thank you enough.

Gregory Heyer

31st May 2013

Communication was excellent! Working all day every weekday being able to sort everything by email was important. This was done promptly and effectively each time.

Justin Cheyne

30th May 2013

Online service was very comprehensive and easy to book. Also follow up by phone cleared up issues on which we were uncertain.
Compared quote to High Street provider and pricing was very competitive.

Would recommend to friends and families.

Simon Day

30th May 2013

Great service as usual !!

Philippe Hartmann

30th May 2013

The service from Travel Online (Kylie) was fantastic. The way the website is laid out made everything so easy. We knew what costs we were up for from the very beginning and we were able to look at alternate options before locking anything in. Vouchers were emails through to us shortly before our date of departure and everything went smoothly. Would most definitely use this site again when booking my next holiday!!!

Lisa Justice

30th May 2013