TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,816 customer reviews

Easy to book, all information provided. Will use your website to book future holidays!

Arminia Sorbara

8th Oct 2013

We thank you for ensuring everything ran smoothly and we enjoyed every part of our Holiday.
Regards
Scott Lockwood

Scott Lockwood

8th Oct 2013

Everyone helpful and yes would recommend.

Leon Pitsikas

7th Oct 2013

Great customer service, price and contact. Thanks so much

Sean Bowmaker

7th Oct 2013

Your service was great, flexible and helpful. When the airline changed our flights prior to the holiday you helped sort things out quickly and provided all of the paperwork we needed to get access all of our tours etc. The paperwork was particularly helpful when the airline changed our seat allocations and we looked like we were going to lose our additional leg room. Great booking woth you, would recommend you.

Brian Sankey

7th Oct 2013

Happy to have price reduced when a cheaper quote was discovered. Thanks

Yanella Martinez-smith

7th Oct 2013

Travelonline were great !! Staff always got back to you quickly with enquiries.. everything was organised for us so our trip was stress free, great price and would definitely recommend them, thank you travelonline :)

Jen Button

7th Oct 2013

Prompt and efficient service. Happy to recommend and use your service in future.

Christina Fast

7th Oct 2013

I was initially nervous about booking an overseas trip online, but I was extremely impressed with the service and support provided by Travel online. You very promptly answered any queries that I had, you indicated when more information was needed such as flight details, you gave me reminders about final payment etc. The trip was very enjoyable and all went very smoothly.

I will book with Travelonline again and recommend you to family and friends.

Thank you so much for your help in organising a wonderful trip.

Alison Cuthbert

7th Oct 2013

I found the whole process surprisingly easy and because of this was sceptical and had the faint belief that our plans would fall in a heap, especially as I had never heard of your company before. However everything went smoothly, the shuttle service was great,friendly driver, clean vehicle, promptly conveyed to our accommodation. Would highly recommend.

Susan Bodger

7th Oct 2013

Efficient booking process and booking confirmation.

We would most definitely use this service again and recommend to friends

Doug Jones

7th Oct 2013

excellent

Malgorzata Kozicki

7th Oct 2013

Never booked a holiday before. It was easy as. Information and feedback from staff fantastic. Everything went without a hitch, which eased my mind heaps.

Would definitely book with you again, felt confident and comforted with the guaranteed bookings etc. that went so smoothly.

Have already recommended your site.

Amanda-jane Mcburnie

7th Oct 2013

Fast, efficient, friendly. Would definitiely recommend.

David Webster

7th Oct 2013

HI Joanna,

The holiday worked out really nicely. TravelOnline were always courteous and helpful and I found my experience to be one of ease.

Thanks again,

Lauren

Lauren Oldfield

7th Oct 2013

Bookings were handled professionally and with kindness. Cheers!

David Pearcy

7th Oct 2013

We would definitely use the service again. WE would also not hesitate recommending TravelOnline to friends and family.Everything was well organized from beginning to end.

Michael Eve

6th Oct 2013

I like that it was on line and hassle free. Everything we booked worked out perfectly - except for the airport transfers when we were leaving - however that is the fault of VIP Hawaii not travelonline. I will use this service and have Shameem organise our holidays again and again and again. I have recommended this service to about 20 people now and will keep emailing the link to the travelonline website to my friends and family. Well done guys and thankyou Shameem for our awesome holiday in Hawaii.

Samantha Addison

6th Oct 2013

Service was excellent thank you. Good information prior to trip and follow-up afterwards. Would definitely recommend and use again.

Alison Mackinnon

6th Oct 2013

everything was done well

yes we will book with u again

Sandra Taylor

6th Oct 2013