TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.0/5

Customer Service Reviews

4.86 out of 5 from 13,825 customer reviews

I had better service than last time I went through a store travel agent. As this is my first time booking a holiday online I had a few questions after booking and they were ansqwered wirthin 24hrs via email. I was really happy with the service both over the phone and emails. I honestly will be booking my next trip with you guys. Thanks again, we had a great time!!

Micheal and Erin :)

Michael Greer

7th Jan 2013

Every time I need a simple question answered it was. Thank you

Eamonn Bonham

7th Jan 2013

Rebecca was a great help. thanks

Sandra Gibbons

7th Jan 2013

Everything was great !

I will definetely recommend it to my family and friends

Zully Tamayo

7th Jan 2013

Efficient and professional we would definitely use travelonline again.

Alison Shadbolt

7th Jan 2013

Prompt and informed service

Anthony Norris

7th Jan 2013

Nice website and service. Will recommend to friends. Thanks

Rong Qu

6th Jan 2013

Great service, prompt responses and travel recommendations resulting in an improved experience and cost savings.

In addition to using the services again I would definately recommend use by family and/or friends.

Ryan Carr

6th Jan 2013

My first overseas and it couldn't have been better planned. Thank you so much. Everything connected and ran smoothly. Fantastic holiday.

Juli cahill

6th Jan 2013

Very happy with the service provided. If i do travel again will definitely get a quote to travelonline first and will recommend to family & friends. Keep up the good work.
Thanks. Eleanor & family

Eleanor Jamaima Rafol

6th Jan 2013

i liked the way that tahnee kept me informed and when we arrived there was no problems checking in and yes i would book through travel on line

James Williamson

6th Jan 2013

would definitely book through your site again. was easy to follow and everything was organised thoroughly.
had a great trip!

Hayley Lewis

6th Jan 2013

Great service, with everything organised as planned.

Laura Celna

6th Jan 2013

Great service, would definitely book with TravelOnline again.

Andrea Hanert

6th Jan 2013

I have always Been happy with your service and have recommended your service to many people.

Anthony Protich

6th Jan 2013

I found Natalie to be extemely helpful and knowledgeable, nothing was a problem for her. Service was quick and efficient.I would definetely recommend using you again and certainly will be looking at booking another holiday (probably to Plantation Island Resort again!!) with you. Thanks heaps for all your help, Natalie.

Andrea Keane

6th Jan 2013

Everything was as quoted and we were pleasantly surprised that there were absolutely no hiccups with our plans. We would highly recommend this service to everyone. Thank you so much.

Stephen Peate

6th Jan 2013

Very efficient, helpful and fast. that s just what you need.
I would definitively recommend this company tp family and friends.

Stephan Demoulin

5th Jan 2013

I appreciated the personalized service. Any questions or concerns were addressed in a very timely fashion. Everything that you booked for us in Fiji was fantastic and we were very happy that TTF was a highly professional and efficient company to deal with. I would book with you again when the time comes and I will recommend you to friends!
Thanks again,
Tamara & Derek Gatringer

Tamara Gatringer

5th Jan 2013

First time we have booked a holiday through travelonline & would definitly do it again. Staff are informed, efficent & reliable. Would recommend to friends & family.

After the cycle hit Fiji we travelled a week later. We were concerned about going but Clare was in touch & replied immediatly to my email and got us the information we needed.

Very happy indeed although the hotel had a few issues which i've included in my survey.

Pierre Nohra

5th Jan 2013