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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,273 customer reviews

Annaleise was excellent - initially checked that I had flights to Savusavu organised before charging Namale package to my credit card (including confirming that the flight connections worked), then followed up with Namale then me with a solution for the $500 flight credit (a reduction from the package cost). I would recommend TravelOnline and Annaleise to anyone.

Mark Decker

11th May 2013

Booking a holiday through Travel Online was so easy. The website is fantastic and easy to use. The staff responded quickly and were very helpful with any queries. Being able to book flights, accommodation, airport transfers and insurance in one transaction was incredibly time saving. I will be booking my next holiday with them and highly recommend using the company.

Sue Purcell

11th May 2013

Fast efficient quotes, confirmation emails were sent promptly and the itinerary was set out in an easy to understand manner. Everything went exactly to plan so I would definitely book any future travel plans with TravelOnline.com

Debra Smith

10th May 2013

Liked the ease of booking the holiday - done in a flash. No problems with anything at all, and the holiday worked out really well.

I would most certainly use Travelonline again and have receommended this site to friends.

Norah Lilley

10th May 2013

Excellent communication from Rochelle Bishop. The flights and accommodation bookings went ahead as planned.
I will definately book with you again and also will be very happy to recommend Travelonline to family and friends.
Thank you

Victor Chin

9th May 2013

geat service, Natalie certainly got us the best deal, we would recommend your company to others.

Nina Adams

9th May 2013

Responses were quick; all information provided.

Have recommended already

Brendan Shell

9th May 2013

Thanks to Natalie at Travel Online - there were no hidden surprises in our booking everything we paid for we got. We definately received value for money which made our Honeymoon so memorable. Natalie called us to let us know there were flights changes, after she couldn't get me on email which was really great considering I was deep in the midst of last minute Wedding preparations and I would not have seen it.
Will definately be booking our family holiday in January with Travel Online.

Natasha Jane Storey

9th May 2013

Excellent service and will book with Travel Online again. Highly recommended

Romana Mecevic

9th May 2013

Staff were excellent to deal with and very helpful. Would not hesitate to use this again.

Michael Enniss

9th May 2013

I was a little sceptical of booking online. But having used your service I was more than satisfied. The deal was excellent & value for money. The service provided by you was second to none. The reply to my Emails was very fast. Overall I was very satisfied with the service of your company & would not hesitate to use you again. I would definitely recommend your company to my friends. Thank you.

Alan Brodie

9th May 2013

I can only say that it was a great experience dealing with travelonline, the system was good and the staff just great, and yes we have already told other people about the service. Keep up the great work

John Hanshaw

8th May 2013

All transfers and accommodation booked through travel online went smoothly. Had no hickups. Customer service was always prompt and helpful.

Shamendra Maharaj

8th May 2013

Annaleise was a pleasure to deal with and Travelonline did a great job. Thanks to you all. Regards Mark & Julie.

Mark Hedger

8th May 2013

Was worried about booking via an online service about it was the best decision.
It was very easy, excellent contact and wonderful friendly customer service that answered all my questions.
Will definitely book via TravelOnline again.
Thank for making it easy.

Tj Phillips

8th May 2013

Kylie was a great help even when having to alter our departure and arrival times just made it an amazing experience. I would definitely use Travel Online again.

Jessica Dunphy

7th May 2013

I was very impressed with the service from Travelonline. Often it is really difficult to connect with on-line staff but Travelonline kept in touch and answered all our queries.

Annaliese was our travel rep. and she was extremely helpful and efficient. Despite the time difference between Perth (where we rang from) and the eastern states we were able to have several conversations and the Travelonline staff were always friendly and courteous.

It was a great holiday, thank you !

Lenore Bronwen Howard

7th May 2013

Could not fault the service. Would travel using the company again and whilst there was no need for personal contact, everything handled via email and internet, I am sure that I would have been just as impressed with Chrystall if the need arose.
Yes I would recommend TravelOnline to friends

Alan Cornock

7th May 2013

Would definitely us travel online again. Natalie was great helping book and answering all our questions

Colin Lucas

7th May 2013

I book all of my travel on-line and would book again with you. it is pleasing to get personal e-mails with contact numbers so that we can contact you if required.

Brett Purser

7th May 2013