TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,816 customer reviews

everything was done well and i would book through travelonline again.

Brian Robinson

16th Sep 2013

Service was good, particularly when wwe needed to re-schedule at the last minute due to family illness.

Edmund Greenslade

16th Sep 2013

I was a bit nervous about organising everything online and before we left I did ring/email quite a lot to make sure it was all booked and it was! Very smooth and easy process and you guys answered questions very promptly.
Thanks heaps
We had a great time
cheers
jess

Jess Audibert

16th Sep 2013

Fast, efficient and very helpful.
This is the perfect way to book a holiday.
I will definitely book through you again and will recommend you to all our friends.

George Ferenchuk

16th Sep 2013

The service was great, Emma was fantastic. I had upgraded my trip after everything was booked and it was no trouble at all!!

I never hesitate to book holidays with travelonline and always recommended this site. I had 50 guests come to Naviti with us for our wedding and majority of them booked with travelonline, fast, efficient, value for money and the fact that you can book everything in one go is the best part.

Melissa Howell

16th Sep 2013

There were quite a number of us that booked the Shangri-La Fijian through TravelOnline. I found the service provided was quite good and the online staff very helpful.

Yes, would book with TravelOnline again and have already recommended the service to family and friends.

All the best for the future.

Anne Natoli

15th Sep 2013

Our family have no complaints about travelonline.
From the time we booked and paid off our trip to Fiji till the time we arrived back in sydney everything was fantastic.
Not one thing went wrong.
Everything was as the itinerary stated.
Thank you so much Emma at Travelonline, we will definitely
Organise our next trip with you !

Kerrie Jefferys

15th Sep 2013

We thought all our travel arrangements were handled very professionally and it made our journey so much easier as each transit stage worked perfectly and seamlessly from plane to ferry to accommodation and luggage transfers.
Accommodation was excellent and we thoroughly enjoyed our stay.
Would definitely use your company again for travel arrangements and can hightly reccommend your services to others.
Many thanks.

Lorraine Bryce

15th Sep 2013

Absolutely loved your service from the beginning til end of transaction. Very helpful and informative, no question was too big or difficult to answer very happy with the service provided and have been telling family and friends about you.

Everything went smoothly and all the transfers and vouchers were legitimate and professional thank you

Mary Desveaux

15th Sep 2013

Your service was absolutely fantastic, I had such a great experience booking this trip. Would recommend travel online to all my friends.

Clavia Chamchoum

14th Sep 2013

Would definately recommend your service to my family and friends. We were a little weary on booking on line, but the experience was wonderful and Natalie did a great job keeping us in the loop.
Will use this service again!

Vivienne Smith

14th Sep 2013

Great help when rang to ask anything. Great price. Friendly staff. Yes I would book with Travelonline again. Great you can get instant quotes.

Samantha Kearney

14th Sep 2013

Have already recommended your service to family and friends.
Fantastic service!!

Luke Batley

14th Sep 2013

As always the service provided by these staff members is outstanding. Thanks for providing us a hassle free service and an amazing holiday we will truly remember.

Fiona Madden

14th Sep 2013

Extremely helpful and efficient. Offered suggestions and handled an amendment to the initial booking without an issue. Will utilise this service again when we next travel.

David Dogger

13th Sep 2013

The Quote process worked really well, and there were many options to choose from for our holiday, i.e. massage, day tours, airfares, travel insurance etc. Everything that we booked worked seamlessly. Phone calls and emails with Natalie were good.

Yes we would book again, and yes recommend you to friends.

We had a great holiday.

John Allport

12th Sep 2013

I must admit I was apprehensive to book accommodation in Indonesia online but following my initial conversation with a consultant at TravelOnline, I was more than confident.
Everything is organised for you promptly & the consultants are the consummate professionals in assisting with technicalities.
I would definitely organise future travel plans with TravelOnline.

terima kasih

Marnie Robinson

12th Sep 2013

We've had a brilliant experience with TravelOnline - thank you so much Amy & team. You guys offer value for money (incredibly important), great communication and service, and you're a local Australian business - we will definitely be recommending your business and booking with you again.

Monique

12th Sep 2013

Very good service and would book again.

Lena

12th Sep 2013

Thank you for your help in planning a great holiday, everything went to plan.

All the drivers and trip organisers were very good, pick up from airport and hotels were very punctual

Thanks Judy & Peter Jaye

PS:Next year Hawaii or Europe maybe you could help

Peter Jaye

11th Sep 2013