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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,273 customer reviews

Liked that I could phone and email contact.
You responded to my queries promptly.
Your prices were good.

Yes I would recommend you.

Cheryl Baird

7th May 2013

Quick and easy to book with. Lots of help if needed. Great customer service

Desmond Richardson

6th May 2013

Even though it was over the internet, Kimberley appeared very friendly and easy to work with!
I have already recommended the service to others!

Tracey Hollis

6th May 2013

Thanks Annaleise, for your prompt assistance and emails keeping us up to date with any changes prior to our holiday.This was our first overseas holiday and it was made so easy and worry free. Having confirmation of our booking, flights, transfers and tours within a couple of days put us at ease. I have already recommended your service to others and will definitely book through you when traveling again.
Once again thank you for your help and assistance.
Regards
Rob and Gaye Hind

Robert Hind

6th May 2013

Fantastic service great property easy transaction and yes would book again thru travel on line. Thanks Annaleise and Chrystall

Tania De Abreu

6th May 2013

great service, hard to find these days, will be using Travel online again!

Craig Hodgson

6th May 2013

We always get great deals with TravelOnline and the consultants are always very helpful. We will continue to book with Travelonline in the future.

Nara

5th May 2013

Booking went very smoothly, Price was competitive and the amount of options available was huge.

I would book with Travelonline again in the future without hesitation.

Blake Maxted

5th May 2013

I found your service to be very efficient and clear, with a phone number allowing real contact with pleasant, helpful consultants.

I was part of a group of 4 and we were all very happy with the quality and value of our hotel (see hotel feedback), also a streamlined booking system and quick responses to all concerns, although responses to emails were delayed.

Thank you

Eve Creed (booked with Clare Harris)

Eve Creed

5th May 2013

All went smoothly. Every voucher was honoured and we enjoyed a 2 hr Thai massage and free orientation tour. Travel online was efficient in responding to quotes and a pleasure to deal with. I feel we got great value with the ' package deal' specials and would book with them again.

Michael Bowman

5th May 2013

Very helpful, all questions answered well. All bookings went smoothly when we were away.
Great job.

Samuel Fletcher

4th May 2013

All involved were very helpful in organising this trip for us
We are very appreciative of all the work that was done to get it to happen

Thank you

Antonino Damiano

4th May 2013

This is the second trip booked through travel on line due to great package prices. The Quotes on line and booking process was simple. Any questions were answered promptly.

Your service was recommnded and booked by family and friends for our lastest trip.

Thanks again!

Sharyn Anderson

2nd May 2013

I found the service to be very prompt and we did not experience any problems - all the bookings were handled very smoothly and without incident. I had occasion to call Annaleise and I found her to be very friendly and efficient. We would certainly use your service again.
Thanks.

Brian and Deslie Griffiths

2nd May 2013

Efficient, friendly, helpful staff.

Nina Concannon

1st May 2013

Very user friendly, hassle free service. We got exactly what we book and the holiday met all our expectations.

Daniel & Rebecca Lemaitre

1st May 2013

Professional, no problems with booking etc. The price offered was very good based on what others paid. I would not have stayed at this location if it wasn't for this deal.

Paul Panigiris

1st May 2013

Very efficient and friendly service. Would definitely use again if the right offer comes along. Thanks

Sing Wah Wong

30th Apr 2013

Love your website and have recommended you to many of my friends...I always check your site before any others

Henriette Rutherford

30th Apr 2013

Service was great got a response straight away as I needed last minute accommodation.. Would definitely book with youz again :) & yes I would recommend you's

Crystal Dudley

30th Apr 2013