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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,273 customer reviews

Thank you Shameem for organising the best holiday ever. Thank you for changing our original booking from one resort to The Warwick.
Our holiday went without any problems. Our transfer coaches from the airport to the resort & return were there waiting, travel insurance was organised (thankfully we didn't need to use it) & our rooms at The Warwick were excellent (except that we would've preferred two double beds per room instead of one queen/double plus a single).
I would definately use TravelOnline again to book another holiday as once it's booked there are no worries. I would definately recommend TravelOnline to anyone considering a holiday.
Thank you so much.

Karen Johns

20th Mar 2013

Very happy with the service from travel online, there was exelent communication, and everything was done in a timely manner. I will book with them again, and recommend to all my friends and family.

Nordon Mcleod

19th Mar 2013

Everything done, all paid for made us just relax for our stay

Troy Mcmurray

19th Mar 2013

A trouble free booking. Everything was organised as promised no problem whatsoever. I would use Travelonline again and highly recommended them to all.

Jon Angell

19th Mar 2013

The service I received from Rebecca was excellent. Being a first time traveller, I had a million questions and she did a great job answewring all of them.

I'd definitley book again and recommend you to family and friends.

Chai

19th Mar 2013

Great service and very efficinit

Charis Vis

19th Mar 2013

The booking went smoothly & transfer to the airport was waiting for me ahead of schedule.
Great service

Vivienne Tucker

19th Mar 2013

Your service was excellent, and I have already recommended you to other people I have met on my travels.

Will definitely book with you again next time.
I was also thrilled with the way you emailed me with your prices whilst I was still talking to you on the phone. Other travel agents
told me that they would get back to me with prices in hours or even
days.

Thanks again.
Robyn

Robyn Moutien

19th Mar 2013

Yes excellent service been through you before a couple of times .I do recommend you to my friends. I will definately use you again & again. Thankyou

Kelly Read

19th Mar 2013

Great to deal with always polite and friendly.
Thank you for all your help

Natalie Dawes

19th Mar 2013

I liked the fact I didn't have to go into town to organise the trip to Heron Island. I did it all from the comfort of my own home. I also had to change our dates due to being flooded in at home and it was great to be able to just send an email and it was all organised for me.

Thankyou

Tracey Byrne

p.s I will use Travelonline in the future.

Stephen & Tracey Byrne

19th Mar 2013

Thank you for helping us organise the best family holiday we have ever been on. Your service was fantastic and it was great to be able to talk to someone with questions and concerns that we had. The booking and payment process was really easy.

We are looking at travelling again next year and will definitely be using Travel Online again to organise our holiday.

I will definitely be recommending Travel Online to family and friends.

Thank you!!

Malcolm Jacobs

18th Mar 2013

I liked the added bonus!
I have booked with travelonline a couple of times now & would book again & or recommend travelonlinr in the future!
Staff were very helpful when making a booking!

Melinda De Oliveira

17th Mar 2013

Second booking with travel online. Prompt response and service. Would love to recommend travel online to anyone booking a holiday!

Teresa Jovanov

17th Mar 2013

very efficient, fast and good communication. would book again and would recommend

Julie Larkin

17th Mar 2013

Great service this is the second holiday we booked through Travelonline. The staff I emailed or phoned were always helpful nothing was too much trouble even when one of our party were thinking they may have cancel the trip. I would highly recommend and have so already to family and friends and we will book again next trip, cheers and thanks Marilyn and Steve Raynsford

Steven Raynsford

16th Mar 2013

We have now booked two holidays through Travelonline, one to Fiji now this holiday to Norfolk Island.
We would have no problem booking our next holiday with you, which at this time could be Hawaii in 2014.
To date we have dealt with your excellent staff who have knowledgable and very helpful, nothing has been a problem for them.

John Humphries

14th Mar 2013

It was very easy to book with you, & everything was well organized.Clare was most helpful & promp with any quiries we had.

Yes would definately book again & recommend.

William Fitch

14th Mar 2013

I booked my hotel through Shameem Oozeer. Everything was easy and it all went smoothly. There were no hidden fees or bad surprises so I would recommend them anytime.

Ashley Deering

13th Mar 2013

We recently took a family holiday to Fiji. We were delighted with the fantastic service we received from TravelOnline, which was way beyond our expectations. Prior to departure, emails/quotes were returned/provided promptly, prices were very competitive and the staff (Natalie and Bree) were honest, forthright and a pleasure to deal with in all our communications.

The real test came during the holiday when we encountered a problem. We tentatively called the "emergency" number provided by TravelOnline late on a Sunday afternoon. To our surprise, we were greeted by a calm and friendly voice and a professional and speedy resolution to our (not insignificant problem). It is no understatement to say that TravelOnline (Bree/Natalie) saved our holiday. We will definitely be using them in the future and would happily recommend them to others and (in fact) already have.

Don Nicol

13th Mar 2013