TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,804 customer reviews

We enjoyed the professionalism and efficient service. In particular when needing information when in Thailand itself. Very good value for money also.

Elizabeth Abraham

26th May 2013

Once again I was provided my exemplary service by TravelOnline. The staff are always super helpful and friendly. They will always point you in the right direction if you are unsure of where to stay or what you are truly looking for in a holiday.

Thank you for organizing an unforgettable holiday.

AJC

25th May 2013

Excellent service, picked up from hotel, conformed the night before, returned to next resort - excellent service.
very happy with your service. Thank you.

Jeffrey Leask

25th May 2013

Thank you Emma for being so friendly and obliging. My printer wasnt working so Emma sent out a copy of the confirmation for me to take to Fiji with me. I have already recommended you to a friend before we left for Fiji and would definitely recommend you again.

Derek Richardson

25th May 2013

I was really happy and impressed with your service.. We will defiantly be recommending you and using your services again, thank,you so much

Loretta Plumridge

25th May 2013

I am happy with your service. It was good that your company organised the plane trip as well as the acommodation, making things easlier.
I would recommend your company to others.

Sophia Julia Ladanyi

25th May 2013

Thank you Emma, the trip over, the resort and the service from both yourself and Tangalooma Resort were excellent.

Stephen Jacobson

25th May 2013

This was my first online holiday experience and it was perfect. Thank you for making it so easy.

Kirsty Fleming

25th May 2013

Hi had a wonderful time in Fiji, booking with your company was great everything went like clock work, no stress and the Raddison was a great hotel with vert friendly staff, l would recommend both your company and the Raddison Fiji to all my friends

Best Regards

Steve

Steven Woodcock

24th May 2013

Second time have used this service and pleased both times

Wendy Frankcombe

24th May 2013

Easy peasy - no hassels
great fast response to change of voucher that was required

would def use again

Lee Donaldson

24th May 2013

Was very happy with all support and information that you provided, everything on the trip went perfectly would definitely use your services again when we next travel overseas

Gordon Rothnie

24th May 2013

We did not have any problems. Everything worked like clockwork. We would like to thank you for making our holiday hassle free. We have already recommended your service to others and will use you again in the future. Thank you very much

Steven Scott

24th May 2013

Nothing to dislike in your services at all. The accommodation quote was very competitive, even in comparison with the hotel's own specials.

The booking and payment process ran smoothly and Emma ensured documentation was emailed in a very timely fashion.

Would certainly consider booking with your company again for future holidays.

Thanks Emma!

Leigh Hillman

24th May 2013

I like the instant quote provided, questions were answered promptly & I am happy to book again through total travel & recommend the website to friends as it's cheaper than booking through a travel agent.

Jacqueline Zammit

23rd May 2013

Great service - thank you. I would recommend & will be booking through travelonline again

Jennifer Savige

23rd May 2013

Pleased to have found your online site, have already recommended to family and friends and will certainly return when next looking to travel. Lisa provided an excellent service, professional and timely. I felt confident that all our travel would go well land it did! Thank you.

Bronwyn Sue Loudoun

23rd May 2013

I found travelonline the easiest way to book a holiday! All questions that i asked were answered promptly and the staff were all very helpful.

I would defintily use and book with travelonline for my next holiday.

Thanks guys.

Carla Jablonski

22nd May 2013

Very friendly and helpful staff. Will continue to do business with and recommend.

Paul Habashy

22nd May 2013

Everything that I asked for from TravelOnline, and Chrystal Toomer in particular, was done, and done in a professional manner. I would certainly use the service again and would recomend that others do the same

Gregory Elliott

22nd May 2013