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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,273 customer reviews

Kylie provided excellent service. I will book through travel online again providing the price is right and comparable with similar sites offering the same deals. I have all ready recommended your site to several friends looking at holidaying overseas.

Regards

Jamie Baker

Jamie Baker

17th Dec 2012

We have booked three holidays through Travelonline and would recommend this to anybody. Not only is it an on line service, the phone service and extra customer service we receive is always excellent.

Thank you Annie for your recommendation of Vomo Island, best Fijian holiday so far. We will be in contact again soon.

Neil Magri

17th Dec 2012

Could not fault the service, it was excellent and any queries were answered immediately. Thankyou.

Roderick Seymour

17th Dec 2012

Good customer service, would definitely use Travel Online again.

Richard Wood

16th Dec 2012

Would definitely book through your company again. Well organised and professional! Thanks for a trouble free holiday.

Sharon March

16th Dec 2012

I would definitely book with you again, it was so easy and you were so helpful if we needed to know anything. Was really impressed with the organised pick-ups from the airport (they were always on time) We thoroughly enjoyed our Elephant experience and came back with some beautiful photos too.

Philippa Phillips

15th Dec 2012

Very happy costumer again.
Great service and communication.

William Gibbons

14th Dec 2012

Clare as usual you were very good. This is our 2nd trip we have booked through you and we have always travelled trouble free. Any questions we have you have answered straight away. We would definitely book through you again. I always recommend your company to Family and Friends. Thanking you again Kim Carr

Robert Carr

12th Dec 2012

Thankyou tahnee we had a fantastic time, hotel and service flight everything was great, just what we needed a hastle free break! shall be useing you guys again for sure, thanks..wendy xx

Wendy Ford

12th Dec 2012

Great communication and reliable service.
Transfers were prompt and drivers very friendly.
Not problems with room booking and I would definately use
Travel online in the future.
:)

Alexandria Panuccio

12th Dec 2012

Excellent service, very professional staff. Would recommend.

David Craig

11th Dec 2012

Service was excellent and
every way.
Would definetly book again with Travel online and have already recommended to friends and family.

Michele Connolly

11th Dec 2012

Love your website! The easiest and quickest site I have used. The consultants we spoke to were fantasiti! Have already recommended the site to many. Will definately use again.

Meg Keast

11th Dec 2012

Very greatful that Natalie picked up that I had inadvertantly booked flights 12 months in advance (which I did not think was possible). Managed to fix the mistake which made for a wonderful break with my wife on her 50th birthday.

Graham Puglisi

11th Dec 2012

Well done, an easy, hassel free way to book travel - highly recommended

Sarah Guthleben

10th Dec 2012

Travelonline is a great way to book a holiday and their prices are the best i've found in recent years.

Just visited Hard Rock Hotel Bali and Travelonline's price was not only the best online but couldn't be beaten when i contacted the hotel direct.

Travelonline is a great way to book a holiday with everything taken care of before you leave.

Nikki V

10th Dec 2012

So easy booking through you guys, we have already recommended you to others, will book through you in the future. Thank you.

Heather Brown

10th Dec 2012

Didn't even know about this web site. A friend told me about it as I was planning a last minute trip to Bali and I only had 5 days prior to departure to do the lot.
The e mails and phone calls and booking process through Shameem was nothing but outstanding. The response times were exceptional!
Also the package that I bought at Semara in Bali was exactly as it was described. The reviews are spot on!
Thanks to Shameem in particular but I believe the whole company operates this way!
Will absolutely use them again!
Wayne

Wayne Vanderwert

9th Dec 2012

Third trip booked with lisa and friends.
Simple straight forward brillant service.
Just use it.

Sam Burn

8th Dec 2012

We will certainly book through Travelonline again for our next adventure. The professionalism of the staff is most refreshing & everything went according to plan. The time from the original request to confirmation was only 48hrs.
They provide a good range of products available at value for money rates.
Thank you...

John Robinson

7th Dec 2012