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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,280 customer reviews

Efficient communication, value for money and information sent in a timely way.

Aleesha Wood

10th Apr 2024

Great deal 

Stacey Tanner

10th Apr 2024

Very seemless

Graham Coleman

10th Apr 2024

Nicole provided really good service and I will refer to her again for future holidays. It was nice having an actual person to ask questions to :-)

Rosemary Johnston

10th Apr 2024

Nicole and the team at Online Travel were helpful and informative throughout our booking process. We went with a group of people and the booking process couldn't have been easier. We're so grateful for you helping to make our holiday one to remember. We're recommending you to all our friends! 

Sherona Parkinson

10th Apr 2024

A few days before departure I had to change a return flight for my son. I contacted tavelonline via email. Emma B was very helpful and made the change easy and completed it promptly. Liam followed up with receipt confirmation. Great service. Thank you. I would recommend travelonline for great service and value for money holiday.

Lucy Cantle

10th Apr 2024

Very helpful

Gladys Leggio

10th Apr 2024

Great service

Ondre Ciel

9th Apr 2024

Emma B and a couple of other consultants
Involved were all fabulous, helpful and obliging
making the whole experience easy ... and Bali
Res were very good too ... thank you one and
all ... John n I had a great time !!

Diane Bowers

8th Apr 2024

Amazing service from Lisa,
Replies for emails were very prompt. 
Will definitely book with Lisa through Travel online again.

Anna Ibrahimi

8th Apr 2024

Couldn't fault the service at all. Everything went well and communication was easy.

Christopher Anthonsen

8th Apr 2024

Lisa was most professional and helpful throughout the booking process for our family holiday. Thank you Lisa, Jeanette, Ron and family.

Ronald Widmer

8th Apr 2024

Good thanks

Arthur Fountain

8th Apr 2024

Great service, quick reply's. Would definitely use this company again

Phillip Kelly

8th Apr 2024

Excellent service 

Sheetal Mali

8th Apr 2024

Very happy with the great service provided. I was a bit doubtful at first as I never used travel online before. Was impressed with their excellent service Their commitment to customer satisfaction is evident through prompt responses, attention to detail, and dedication to exceeding expectations. I would highly recommend travel online service

John Arendtsz

7th Apr 2024

We are very happy with service of travel online 
Will definitely book via travel online again in near future 

Maree Hallam

7th Apr 2024

Fantastic, well organised and very pleasant overall experience. Thai Fusion were excellent, punctual and helpful on the ground in Phuket. The only draw back were the long lay overs at KL. On our way home there was a 9 hr layover in the airport at KL which (kind of) ruined the experience on the way home. The actual stay was amazing though and would highly recommend!

Kathrine Pecotic

7th Apr 2024

Good service and communication 

Phil Hemsley

7th Apr 2024

Well done Lisa, everything within your control was as expected.
The Norfolk culture takes a bit of getting used to and we found it preferable and maybe cheaper to eat out than to try to self cater.

Robert Jennings

7th Apr 2024