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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,273 customer reviews

Have never fully booked with a travel agent online before and I found the service great and some questions we asked were followed up for us with the hotel which helped us make decisions on what to take etc. So all in all a great service, thanks!

Lisa Mclean

27th Nov 2012

It was a pleasure dealing with Natalie and others at TravelOnline.
The service and communication was efficient and excellent and out holiday experience was wonderful with no unexpected hitches.
Please keep the great service and special offers going - we wouldn't hesitate to use TravelOnline when booking future holidays, and would definitely recommend TraveOnline to family and friends.
Rgds
Lise Rule

Gordon Rule

27th Nov 2012

Easiest overseas travel trip ever, all the hard work was done by Idalilly. The service provided was fantastic, and we will be using them in the future.

Thanks Idalilly.

Gordon Herbert

27th Nov 2012

Our consultant Rochelle was very helpful and efficient. We would like to thank her very much for the time and care which she put into insuring our trip was very easy and delightful.

We would definitely use 'Travel Online' again to book future trips.

Lori Galloway

27th Nov 2012

This was the second time I have booked a Holiday with TravelOnline. I have been completely satisfied on both occasions. The savings were considerable and when comparing quotes TravelOnline was not only very competitive but offered better inclusions in the deal. I would happily recommend them.

Neil Ireland

27th Nov 2012

Excellent, prompt service, patient adjustments to our numerous changes. Definitely will recommend your agency and use it again next time! Well done, AAA+++, cheers!

Kim Denise Marleen Barbara Nordmeier

27th Nov 2012

I found it very useful to be able to get instant quotes from the web site and compare different packages. Booking was a simple process, we were kept informed about the status of our booking and we had no issues during our trip.

I would certainly use TravelOnline again and recommend the service to others.

Joel Gaskell

26th Nov 2012

This is the 2nd time we have travelled with your service. Both times you were very helpful. Its very comforting knowing your a phone call away. I would highly recommend your service to anyone. Thank you so much for your help. Sharon Skinner & Geoff Wallis & Family.

Sharon Skinner

26th Nov 2012

All our questions were answered in a friendly and efficient manner. the service was easy to use and provided us with a good deal.
Thank you.

Sophia D'ambra

26th Nov 2012

The customer service I received was amazing and I was genuinely glad to have dealt with Travel Online. I could not possibly have asked for any better service and appreciate the effort put in by Chrystall to ensure the booking process was stress free and as easy as possible.

Sam

26th Nov 2012

I am very happy with the services supplied and would book another holiday with you and recommed to my friends and family. Thank you and we enjoyed our holiday.

Heath Peter

26th Nov 2012

Excellent service thankyou so much I will definately book with you again :)

Carleen Gundry

26th Nov 2012

Everything that we booked through travelonline was just great. There were no hassles at all and I would (and have) highly recomend your services to family and friends.
Thanks and look forward to using you again in the future.

Stephen Collins

26th Nov 2012

Really liked how easy your website was to use and how quicklly the booking was made/confirmed. Great prices too which couldnt really be compared to any other package deals!

Paul Azzopardi

26th Nov 2012

I would certainly book with TravelOnline again. The service was excellent and we had no issues at all. I would also recommend you to family and friends.

Kellie Harvey

26th Nov 2012

Travel Online was very easy to book through. Everything worked out well - we had no problems on our trip. Thanks!

Thomas Williams

26th Nov 2012

Having never booked a holiday online before l was concerned doing this. However my experience with travel on line was excellent, any queries l had were dealt with promptly our holiday ran smoothly and we had a wonderful time. Thank you to all involved. I would definitely use this company again.
Regards Sharron

Sharron Gorman

26th Nov 2012

i would book again - loved having all info in one place and booking confirmed quickly and courteously. follow up survey was nice after holiday thankyou

Shaun Ingham

25th Nov 2012

I book everything through travelonline now. There is always someone to talk to if I have any questions. The prices are always great and so is the service. I am telling all my friends and family about them.

Rohan Smith

25th Nov 2012

The prices were very competitive, website very easy to use. Staff were easy to contact and trip ran smoothly. Would definately use again.

S Gordon

25th Nov 2012