TravelOnline
Travel experts since 1994
50,000+ customers every year
Rated 4.5/5 from 16,000+ reviews

TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,741 customer reviews

Prompt information and passes for all tours received well in advance allowing us to plan the in-between sections of our holiday.

Teresa Wakeham

22nd Feb 2025

I cld not fault anything

Jennifer Guneratne

22nd Feb 2025

Emma made the entire process smooth and simple. It had been a long time since I had booked a trip, and this was the first time travelling overseas with my children. Having transfers etc included was especially convenient. Thank you Travel Online.

Kellie Yeow

22nd Feb 2025

We would choose TravelOnline again! Our service and our deal was great. Well done and thank you.

Vicki Yeo

22nd Feb 2025

Amazing deal. Car transfer was a great bonus and meant we didn't have to stress about anything. We also got the Trans studio amusement park deal which was a great inclusion. Would highly recommend going through travelonline.

I'm already looking for another deal through travelonline as was super happy with the service and packages offered.

Christine Martin

21st Feb 2025

Travel Online made planning our holiday a breeze! Their team was fantastic with recommendations and helped us choose the perfect destination. The booking process was seamless, and it was great knowing they're locally based in Brisbane for any support. Highly recommend their service for stress-free travel planning!

Penelope Nordheim

20th Feb 2025

I have booked 5 holidays with Travelonline and have been extremely satisfied with how quick, easy and accommodating the team are there. I love the fact that you can pay a deposit before hand and not have the worry about having the full amount upfront. The team are very friendly and always willing to help with any questions or concerns you have. Will do and have recommended this group to anyone that is wanting to book a hassle free holiday. The deals that they have are great

Michelle Donnelly

20th Feb 2025

I am so happy with our booking experience with TravelOnline that I've booked another holiday with them!
From time of booking, communication was great via email and in a timely manner. I received all the information I needed that our holiday was hassle free & seamless.
Everything that was included in the package was documented and easy to access.
We didn't have any hassles with anything once we were overseas.
I cannot find fault with the whole process.

Sally Arkley

20th Feb 2025

Thanks Lisa everything ran smoothly and I didn't have to organise anything. Definitely one to recommend ☺️

Roxanne Wiseman

19th Feb 2025

Brook was great

KARLENE CLEELAND

19th Feb 2025

Very professional, friendly & responded to my questions promptly.

Kerryn Meyer

19th Feb 2025

Amazing trip all round, thanks for the great service.

Zane Turner

19th Feb 2025

We've always had great holidays taken care for us by Lisa and will book another one soon!

Daniel Tracey

19th Feb 2025

Total professionals very happy with the service

Colin Horsley

19th Feb 2025

Dear Nicole,

I just wanted to take a moment to express my sincere gratitude for all your help in rebooking our flights, travel vouchers, and accommodation after we were unable to make our flights due to the northbound land closure from the Gold Coast to Brisbane. Your calmness and efficiency during such a stressful time made all the difference for our family, and we are truly appreciative of your kindness and support.

This experience has reminded me of the immense value of booking through a travel agency, and I am so grateful that we had you to guide us through the process. Thanks to your incredible service, Travel Online will now be our go-to for all future travel plans. I will be highly recommending you and the company to friends and family.

Once again, thank you for everything! Your assistance was invaluable, and we are beyond happy with the service we received.

Warmest regards,

Emily & Cheyne Jobson

Emily Mouttet

18th Feb 2025

Great service, would recommend TravelOnline for future trips.

Leanne Roberts

18th Feb 2025

Kristy was amazing at organising and booking our holiday. We will def be returing to speak with Kristy at Travel online for our next adventure

Renee Kearney

18th Feb 2025

The process of booking through Travelonline is so easy and the deals are great. This was our second holiday booking with them and looking forward to the next one!

Janice Cochrane

18th Feb 2025

TravelOnline offered a great deal for our holiday and were great at communication.

Jenna Mccormick

17th Feb 2025

Fantastic family memories that will last forever! Thank you for assisting with our booking everything was so well organised from the booking to receiving online flight tickets, vouchers, transfers and flights. We requested a specific room (one we have stayed in previously) and was so happy it was available for our stay. The rooms, staff, food and resort activities were amazing! We had the best holiday! Thank you Lisa and team for being so helpful and for travel online providing an outstanding service

Sharon Still

17th Feb 2025

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