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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,273 customer reviews

Quick communication and easy to deal with. Very happy with service

Jessica Mclaren

2nd Nov 2024

Great service would definitely use again good communication and helpful when we needed it

Geoffrey Webster

2nd Nov 2024

Professional and courteous and always eager to help make my holiday fabulous

Saverio Madaschi

2nd Nov 2024

This is the first time I used Travelonline and I must admit, I was apprehensive at the start. With so many scammers offering best travel deals, I took the risk and booked my accommodation. It was not only the most affordable but the best for my accommodation needs. WAHI has a pool spa which enabled me to do my hydrotherapy sessions during our stay there. Kristy managed my booking and it was a breeze. Even the airport transfers was included in the accommodation offer. Thank you, Kristy! My husband and I had a wonderful trip.
Cecilia & Tony

Cecilia Lugo

2nd Nov 2024

Great service from all of he staff. Not a single issue whilst we were away. Definitely book again with Travel online.

Wendy Mcfadyen

2nd Nov 2024

Excellent service - already looking for our next Bali holiday!

Elizabeth Tasker

2nd Nov 2024

Thanks Kristy. Until next time.

Colleen Outridge

2nd Nov 2024

Very happy with the overall service. Everything was easy enough to book and any concerns were answered promptly. Will definitely use them again for my next holiday.

John Blain

1st Nov 2024

We had the best time in Bali, would totally recommend travel online for any future travels

Nicole Cotter

1st Nov 2024

Great service and experience; well organized - thank you Nicole

Llewellyn Robertson

1st Nov 2024

Fabulous service. Questions were promptly answered.
I encountered a problem with redeeming a spa voucher and it was rectified quickly.
Loved the beach bag extra! A great surprise.
Would definitely use/recommend travel online!
Thanks for a great holiday!

Paolo Santon-rutherford

1st Nov 2024

Kristy was friendly, nothing was a problem, will defiantly recommend and use again.

Paula Ponticello

1st Nov 2024

Great Service. Received all necessary paperwork/vouchers on time. Had no problems from start to leaving Aus. It was a nice surprise that a Travel Consultant from My Thailand visited us on the 2nd day to make sure we had settled in and to confirm our transfer back to the airport on final day and to arrange our 4 hours tour and any other tours we wanted to take. Thanks again Lisa S.

Judith Boyden

1st Nov 2024

I have used travel online twice now and will continue to use them, the deals are cost effective and the service received when reaching out for assistance is seamless, thankyou

Allana Stuart

1st Nov 2024

Received all emails for my holiday no problems

Ronald Hayes

31st Oct 2024

Travel Online was so easy to use and so helpful it made travelling a pleasure. Great value packages that could be modified to suit.

Definitely will use again

Peter Oliver

31st Oct 2024

Very helpful.

Christie Neville

31st Oct 2024

Very helpful

Kim Dickson

31st Oct 2024

Third time I have used this company and they are always helpful

Nicola Drinnen

31st Oct 2024

Greatly appreciate you Lisa. You made it happen at the shortest of notice. It was my wife's birthday and you made it extra special by informing the hotel. The staff were amazing at the novotel. The hotel grounds was beautiful. Amazing for photos.
We were surprised by the birthday cake at breakfast and the traditional birthday song.
The 7 days were amazing, the hotel was super clean, breakfast was amazing everydsy. The staff were kind and helpful with everything. On our last day the transfer to the airport was at 6.30am, we tried to grab a quick bite at the hotel. The staff went all out to make sure that we had a good breakfast before we left.
We would definitely stay there again.
Also Mr Bob down the road had amazing steaks and desserts. That's just for the newbees looking for good food.

Thanks,
Andrew

Roland Werner

31st Oct 2024