TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,816 customer reviews

Easy to book and excellent customer service experience

Peter Baysic

22nd May 2024

Effortless organisation of trip. All requirements and details of trip was explained perfectly. Will definitely use again in the future

Keith Hanna

22nd May 2024

Kristy's support was fabulous! Any questions were answered promptly. Lots of information provided. Great value for money. Simple easy process! I would highly recommend the service.

Mel

22nd May 2024

Great price for accom at Katathani. I've stayed previously 3 times and the discount meant we could spend more time there. I would have liked the travel vouchers a little earlier but apart from that, an excellent experience :)

Michelle Turner

21st May 2024

This is the first time I have used Travelonline to book a holiday. Emma B was my consultant and nothing was to much trouble for her to meet my requests. From the moment I booked I had consistent updates from Emma and everything went according to plan.
I have no hesitation in recommending travel on line for a hassell free holiday.
Emma you were brilliant.

Shane Evans

21st May 2024

Prompt and efficient

Jennifer Cronshaw

21st May 2024

From start to finish everything went smoothly. Thanks.

Peter Sheehan

21st May 2024

I felt like it was service with a smile I will continue to use travelonline and recommend to friends and family a big thank you.

Graham Woolley

21st May 2024

Great communication

Nicole Ann Pilkington

21st May 2024

Great service, good communication.
I will use again, especially if contacted with great exclusive deals or loyalty offers

Glenn Mchutchison

21st May 2024

Really great product and service from Nicole C for this trip. The Mulia lived up to expectations and we would definitely consider another trip there. Nicole provided a high level of customer service and her prompt responses to any inquiry was greatly appreciated. In considering another trip to Bali or Thailand, we would consider a fully inclusive option or ask for the daily resort credit to be included in our decision. This is definitely a deal breaker for us in the future.

Andrew Allen

21st May 2024

Travel Online have always been great and the communication is always great. Value was awesome too.

Troy Te Nana

20th May 2024

Everything worked to perfection on a large family gathering and some great included deals.

Corinne White

20th May 2024

Wouldn't hesitate to use Travel on line again.

Ian William Vaughan

20th May 2024

Everything organised for trip, great customer service

Jennifer Soper

20th May 2024

Just made easy

David Cupples

20th May 2024

Would definitely recommend your service. All travel connections where faultless.

Scott Bower

20th May 2024

Natasha was so great and accommodating and tailored our package. We loved our time in Fiji. She was always very quick to reply to emails.

Emily Vaughan

20th May 2024

great customer service :)

Ana Felicetti

20th May 2024

Great service and will book with you again. Thank you

Debra Finch

20th May 2024