Home
Packages
Hotels
Flights
Tours
Luxury Collection
Blog
Travel Guides
About Us
About
Contact
Booking Info

TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,280 customer reviews

Your overall service from end to beginning was impeccable. My enquires were responded to promptly and clearly.
From transfers, accomodation and extras, everything was in order. 
Thanks you and we will be recommending your service to our friends.

Roger Salmaggi

6th Feb 2024

Every email and phone call was returned promptly. We had all of our travel questions answered. 

Ted Morton

6th Feb 2024

Didn't really need to contact Kristy after initial purchase as
all communications & documents were 
e emailed out at the appropriate time. Thank you we had a great trip.

Joan Morton

5th Feb 2024

Great travel service, easy to use and good communication.

Natalie Lannary

4th Feb 2024

This is the 1st time we have booked a holiday with Travelonline and based on our experience this time will certainly have no hesitation booking another. Prices, service and holiday options were excellent.

Peter Coghlan

4th Feb 2024

very happy

Denise Sanjakdar

4th Feb 2024

very efficient; clear communication, very helpful.

Emma Law

4th Feb 2024

With the uncertainty with cyclone Kirrily all our enquiries were answered promptly with options if required. Will definitely be using you again for our future travels

Donna-lee Mcintosh

4th Feb 2024

This was our 2nd trip with you guys, and we will be using you again.
Fantastic job, well done!

Joanne Smith

4th Feb 2024

Great service, easy to communicate would definitely recommend travel online everything ran so smoothly

Kylie Skewes

4th Feb 2024

Great service

Robert Brooks

4th Feb 2024

Absolutely loved our trip in fact we want to rebook in June if possible . 

Erzsebet Strong

3rd Feb 2024

Was very happy with the service provided by Travelonline. Everything was as booked with no problems arising during our holiday. We loved the resort too and have completed a survey through the hotel also. We will definitely use you guys again and will await to see what packages arise in the near future.

Julie Duval

3rd Feb 2024

Easy online and email experience and communication, the offer was great and easily understood online... looking forward to booking another holiday with TravelOnline in near future. in very n

Jasmin Mujezinovic

3rd Feb 2024

Smooth, very easy to book.

Katie Davis

2nd Feb 2024

I was very impressed with the service and options provided. The confidence in sending money, the transfers, the holiday itself and the return process as well. I felt confident all the way that Nicole and company would support if something went wrong but it didn't. Thank you

Stephen Douglas Lawson

2nd Feb 2024

Amzing service all around!

Loreti Isabella Dobrescu

2nd Feb 2024

First time using travelonline
Very happy with the overall experience
Sent through confirmations very quickly
The deal itself was better than expected
Quick responses to my many questions 
Would highly recommend travel on line for your next holiday 
Definitely value for money

Katrina Mary Petersen

1st Feb 2024

Travelonline and Natasha were experts in organising a fabulous holiday for us. We couldn't have asked for more. Attention to detail and fabulous prices, Transfers were seamless and stressfree. We will defintely book again with Travelonline. Thanks for a great holiday!

Gordon Allen

1st Feb 2024

This was our first time booking this way. We had no issues dealing with Nicole .
The deal was great and the Resort was fantastic. Our large family of 7 Adults and 8 children were well catered and cared for.
One room could have been larger for one of our family group but they made due.
Also a couple of errors due to flight change for them that were picked up and rectified quickly.
The transfers were ontime, the Malamala Island inclusion was terrific!
Fiji credit and breakfast included was great, most of all the staff resort were all beautiful.
Would definitely be happy to recommend and re book via Travel Online for ourselves as we had no issues dealing with them.
Thanks for a carefree holiday!

Robert Siemsen

1st Feb 2024