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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,280 customer reviews

Initially, I was sceptical, given the discounted prices, however Natasha was wonderful to deal with. Everything was executed professionally, made organising a family holiday simple and easy. We will definitely use Travelonline again.

Joseph Coetzee

24th Jan 2024

Great service. Thank you. 

Celeste Grennan

23rd Jan 2024

Overall satisfied with our booking  and no complaints the holiday went to plan 

Susan Parry

23rd Jan 2024

Thank you Emma and TravelOnline. Our holiday was perfect from start to finish. Everything went smoothly and we had no issues at all. Special mention for Wayne the Exemplar bus driver that transported us back to Cairns from Port Douglas, he went above and beyond and his knowledge of the are was amazing. We enjoyed every minute of the trip as he shared some very interesting facts about the local areas. This was our first experience with TravelOnline but it will certainly not be our last. Thanks Emma, you did a fantastic job, can't wait to do it again. 
Christine and Phillip

Phillip Halson

23rd Jan 2024

Great service, easy and quick communication, all my questions were answered promptly. 

Carolina Alvarez Gutierrez

23rd Jan 2024

The service from TravelOnline was great. Their package included transfers which made for a great experience with 8 people travelling, would definitely recommend them to anyone.

Jason Still

23rd Jan 2024

Natasha and the team were responsive and helpful and were great at keeping us updated on where our payment plan was at. This is our third time booking with Travel Online for good reason. Interested to know when you draw those comps we always enter though

Ziggy

23rd Jan 2024

Maria was so helpful.
It was never any trouble for her to send through multiple quotes and she was very quick to answer all of my many questions.
I really appreciate the calls to follow up and let me know that the package selected needed to be booked on time.
Would definitely recommend Travel Online and Maria.

Kelly Jago

23rd Jan 2024

No nonsense
Efficient
On it
Happy with the service 

Katherine Rosser

23rd Jan 2024

Have been using travelonline for years. Will use again next trip.

Nathan Sackett

23rd Jan 2024

Helped with booking over the phone and explained difference the final amount to be paid

John Labaj

23rd Jan 2024

Customer Service was excellent and we received everything that was promised for our holiday.

Ashley Viney

23rd Jan 2024

Everything is well organised. It would be good to have early booked to Denpasar so that we can have the full day to enjoy at Bali.

Wardabakubure Wijebandara

22nd Jan 2024

Yes I would recommend you.

Karen Erwin

22nd Jan 2024

This was the first time I used TravelOnline and I will definitely use them again. The service was outstanding with excellent communication and value for money. 
Emma was wonderful 10/10. 

Ingrid Polwarth

22nd Jan 2024

Super easy to use, everything was done with minimal effort from us. When we did have questions everything was answered in a timely and helpful manner.

Erin Brunton

22nd Jan 2024

These guys were fantastic. Great deal and easy to book. Staff were helpful and professional.

Nicola Jane Young

21st Jan 2024

Emma and the team at TravelOnline have been excellent. Despite being busy they provide quick response when clear questions are emailed to them. Thank you Emma and the staff at TravelOnline for your excellent service during our Fiji trip.

Christopher D'souza

21st Jan 2024

Excellent service from the very first contact all the way through to the end!
Thanks for making everything happen for us!

Murray Cleal

21st Jan 2024

Lisa was amazing and extremely fast to reply to any questions I had. Great service, price and very friendly

Theresa Elghoul

21st Jan 2024