TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.86 out of 5 from 14,280 customer reviews
We were very happy with the package and service we received from Travel Online. Communication on our flights and accommodation was thorough. I would definately use them again for booking any travel.
Jason Hooper
13th Jan 2024
All was as booked as usual. Fabulous
Andrew Martin Kennedy
12th Jan 2024
Amazing service from beginning to the end!
Marija Rogers
12th Jan 2024
Will definitely recommend travelOnline. Very satisfied with the
entire journey and will be planning for our next tour in Bali.
Kean Loo
12th Jan 2024
Absolutely no complaints with the booking or service. Would definitely use and book again.
Paul Savitz
12th Jan 2024
Great service when I had questions and a simple process.
Liza O'donnell
11th Jan 2024
Nicole was very responsive and assisted us with any inquiries.
Todd Aizlewood
11th Jan 2024
Very helpful and easy to deal with.
Benjamin Reynolds
10th Jan 2024
Overall great experience end to end.
Stephen Leo
10th Jan 2024
Excellent and easy process.
Best deal we found was through travel online.
Our flight was cancelled and travel online messaged and made sure we were aware and made sure we were on the next available flight.
Would 100% recommend travel online!
Martyn Critcher
9th Jan 2024
We were really pleased with the package deal and quality of flights, accommodation and tours. Everything was as promised and lived up to or exceeded our expectations. Our first choice room wasn't available but Emma contacted us promptly to make sure we wanted the alternative and the refund came through promptly. Thank you so much for a great holiday. Norfolk wasn't even on our bucket list and we might not have found it without your company.
Karen Smith
9th Jan 2024
Good communication and everything went smoothly.
Will use again.
Clive Hill
8th Jan 2024
Outstanding service, quality hotel, excellent prices. Staff very helpful. Highly recommended.
Susan Cline-watson
8th Jan 2024
Very professional and helpful
Sonia Simone Simms
8th Jan 2024
Excellent holiday package and great, hassle free service
Craig A
8th Jan 2024
great service
Giuseppe D'alberto
8th Jan 2024
Thanks for organising everything for our holiday at Padma Resort Legian. First time using a travel agency/agent and found it to be a great experience by the service provided by Lisa and the team.
The extras of Finns pass was great inclusion as part of the package.
Hoping that there will be more good deals in 2024 as would like to use TravelOnline again in the near future
Thanks
Steve
Stephen Lightfoot
8th Jan 2024
Seamless travel booking and fast responses for any inquiries after booking. Always amazing with travel online.
Eleanor Peterson
8th Jan 2024
Seamless holiday from flights to transfers to stay! Thank you
Sally-anne Natacha Benoiton
8th Jan 2024
Natasha was amazing and enabled us to have the best holiday
Liam Scullin
8th Jan 2024