TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.86 out of 5 from 14,280 customer reviews
Nicole was fantastic and helped with everything from the accommodation to the flights. Fantastic service.
Youssef Zeiden
7th Jan 2024
Awesome .. have used travelonline before and certainly would use again and recommend to others…. Transfers were both lovely and punctual.
Stephanie Stephenson
6th Jan 2024
Great customer service
Suzanne Campbell
6th Jan 2024
This is the second time booking via TravelOnline and i have to say there service is second to none. Not only was the package amazing, their service was flawless. I'm normally someone who books everything myself (aka control freak), but I was so amazed by their packages I left in their hands and they exceeded expectations.
Danielle Sidoti
6th Jan 2024
No issues will use again thank you!
Marianne Jug
6th Jan 2024
Everything was so well organised - flights, airport transfers and accommodation with lots of bonus discounts at the resort. Made everything very easy. Thanks for a wonderful experience.
Roslyn Van Greunen
5th Jan 2024
We love Travelonline. They provide excellent service and fantastic holiday deals . We always choose Travelonline for our short breaks and end of year holidays. Thank you to Lisa S for your excellent service.
Effie Niarchos
5th Jan 2024
We were an easy customer - in the way we knew where we wanted to stay, time etc and been to Fiji before, however everything was done perfectly. No issues. Seamless.
Scott Wearne
5th Jan 2024
Thanks was easy to book everything went well
Gary Matthew Golledge
4th Jan 2024
Efficient, friendly and informative. Thank you Kristy
Peter Vo
4th Jan 2024
My experience with Travel Online was excellent. Great service and thanks for the great gift we received when we arrived at our hotel in Bali.
Jozef Johannes Glazer Freysen
3rd Jan 2024
Very easy to deal with!!
Kelly Havebond
3rd Jan 2024
Friendly, very helpful and quick to respond to queries
Heidi Saayman
3rd Jan 2024
I've used travel online a few times for Bali, Fiji and Phuket. Best experience, they organized everything for us, flights, accommodation and transfers. Highly recommend travel online.
Fowzia Mohamed Issa
2nd Jan 2024
fantastic service - our holiday was perfectly planned - thanks for making our holiday perfect
Raymond Hancock
2nd Jan 2024
Great quote and communication was excellent. Would highly recommend
Michele Bird
2nd Jan 2024
Thank you for your amazing service- we
could not have asked for friendly and more professional service
We had great recommendations and the whole process to book our holiday was so easy
Thank you again we had such a wonderful time and appreciated your efforts in making sure all went smoothly for us
Wayne Robinson
2nd Jan 2024
Always reliable and well planned holiday.
Claire Luck
2nd Jan 2024
As usual great packages, confident travelling with associated partners as well, whatever is in the voucher is given to you in detail.
Nasly Realpe
2nd Jan 2024
Answered all questions quickly. Gave all information needed.
Ty.
Katrina Leenen
1st Jan 2024