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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,280 customer reviews

We were delighted with our holiday and the service we got from TravelOnline. We will be using them for our next holiday. We can't wait to get back to Fiji.

Lynette Russell

6th Dec 2023

Really good service and communications with changes to booking because of multiple airline changes. Always obliging.

Lindsay Hyde

6th Dec 2023

Thanks to all at TravelOnline who assisted with our recent stay at Radisson Blu Resort in Fiji. Everything went off without a hitch. Very impressed with your service, and I will have no hesitation in making future bookings, and will definitely recommend you to friends and family. Cheers.

Darryl Perry

6th Dec 2023

Everything fantastic

Shelagh Rech

5th Dec 2023

Very easy to deal with, answered all questions in a timely manner and the pricing and inclusions on my package were amazing! 

Rhiannon Morris

5th Dec 2023

Great thanks 

Tracey Walker

5th Dec 2023

All easy and professional

Mathew Quinn

5th Dec 2023

From start to finish, could not fault our service. this is the second time we have used TravelOnline, we have two more trips coming up, and there will be more! Highly recommend.

Grant Bligh

5th Dec 2023

Thank you Lisa for your friendly service. Your prompt replies to our questions were much appreciated. Regards Simone

Simone Jury

5th Dec 2023

Consultants were very helpful when we were booking and we had to make some unexpected changes to our booking. 
The whole trip ran very smoothly with flights, transfers and accommodation was great. Thank you. We would be very happy to recommend your company to others and use you for another trip 

Terence Rankin

5th Dec 2023

Love using travel on line they get back straight away
Once you have made a booking. I would recommend 
Travel on line to family and friends

Christina Allia

5th Dec 2023

travelonline were excellent to deal with as a travel company. every thing was as stated in the package. Lisa was quick to answer any questions we had but everything ran so smoothly it was amazing. I highly recommend Travelonline for your next holiday. e

Sandra Thomas

5th Dec 2023

Honestly I was skeptical at first because the package deal was just so great and I wondered if it was real! But it was real, and you guys were prompt, polite and helpful, and the holiday itinerary went off without a hitch!! 

Samantha Guinn

5th Dec 2023

Everything went smoothly. This is the first time using Travel Online and i was a little nervous but everystep was perfect. Will not hesitate to recommend Kristy and Travel Online to anyone wanting to travel. Kristy was happy to answer any questions I had. Very pleased the trip went so well. Thank you Kristy.

Catherine Nind

5th Dec 2023

Excellent communication and helpful 

Mihai-gabriel Marcu

4th Dec 2023

Very professional approach. Highly recommended

Krystyna Boguszewicz

4th Dec 2023

i have been dealing with courtney for a couple of months now
and fortunately for me she has handled all my queries with great care i am grateful for her assistance

Spencer Tate

4th Dec 2023

Very quick responses, great answers to questions. 
We were moved from the Naviti to the Warwick, and Natasha told us well in advance. Lots of other holidayers were not told by their travel agents and turned up the Naviti to be pushed away! 
Very grateful for Natasha. Thank you heaps! 

Rachel Claire Treadwell

4th Dec 2023

Great follow up, happy to assist and patient, understanding of our needs and also how to put them into the request to the hotel.

Benjamin Webb

4th Dec 2023

Thanks Emma, this was our first time using TravelOnline and we were really happy with the ease of booking, communication when flights were cancelled (we were aware this could happen) and ease of service (airport transfers and day trips) when we arrived in Bali.
We will definitely use TravelOnline again.

Debra Doyle

3rd Dec 2023