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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,280 customer reviews

They are great company to work with and pick amazing hotels as I have used them a lot over the past year and every hotel we have had has been amazing from Bali to Thailand 
My consult from travel online Lisa is amazing 
Would highly recommend this company as they have great prices and hotels 5 star to them

Kay Krause

3rd Dec 2023

Easy and convenient-priced well

Erin

1st Dec 2023

Easy to deal with, very helpful with any questions you might have

Robert Obrien

1st Dec 2023

Excellent communication and service 

Stephanie Iankov

1st Dec 2023

Excellent service and we had a great trip

Jason Hutchison

1st Dec 2023

Always smooth dealings with booking a complete holiday.

Symone Quinlan

1st Dec 2023

Thank you really enjoyed your help

Luise Appelgrijn

1st Dec 2023

great service from door to door

Ricardo Pascua

30th Nov 2023

Super helpful information; fast and easy booking process; flawless experience with airport transfers/hotel booking. Bonuses such as 4 hour Phuket tour and $100 room  credit was a bonus - made our holiday so much more enjoyable!!!! 

Kylie Jones

30th Nov 2023

Yes I would recommend you, and we would travel again with your company.

Ruth Hoffman

30th Nov 2023

timely and effective service and support, well satisfied

Wolfram Sievers

30th Nov 2023

Always trust Travel Online to organise our holidays. Simple and quick process and good value. Thank you!

Diana Brown

30th Nov 2023

Very easy to book and very clear and concise instructions and information. It was Great value for money. This is the second booking and won't be the last. I found it a very pleasant and overall satisfying process with great variety of destinations and times offered. I had a query about a ferry that was being serviced and we were relocated on a later ferry to the island. After one phone call and inquiry to get onto an earlier one it was sorted with in 5 mins and done. That meant we could enjoy our stay as intended and really felt the team helped and provided us with the best alternative when asked. 

Eloise Johnson

30th Nov 2023

Easy and reliable answer all questions straight away. Hassle free would highly recommend

Graham Burgess

29th Nov 2023

I found Kristy & everyone we dealt with extremely helpful. We had to make an unexpected change to our travel dates & while that was expensive it was understood by us, the team including Kristy help facilitate us making the change, smoothly & efficiently. We also left a phone in the car that trf us to the airport heading home. The driver went well beyond his duty which enabled us to recover the phone. Just brilliant. I'd definitely use this company again the future.

Lynette Rhodes

29th Nov 2023

Fantastico service. Thanks guys

Francisca Williams

29th Nov 2023

We had the most lovely stay at intercontinental resort. The staff went all the way to make us welcomed and make sure we are comfortable.
The rooms are super clear, spacious and the bathtub in the balcony was a luxurious experience.
Spa and massage was fantastic. Welcome drink and necklaces by staff was so great,
The main reason for the 5 star however goes to the staff!They are everywhere and make you to enjoy the most out of your holiday.
The food specially the breakfast was great.
Thank you for having us and we will be back soon.

Javad Foroughi

29th Nov 2023

Nicole was very quick with answering my questions, information was there and planning executed well. Price very reasonable. Thanks Nicole and will look you up if we travle again.

Trevor Paynter

29th Nov 2023

This was a very easy and smooth booking for us. Everything was sent on time and without any problems. Looking forward to booking another holiday with you. Terry.

Terrence Coady

28th Nov 2023

I really enjoy dealing with TravelOnline and have recommended to my family and friends. I appreciate the speedy and helpful service and amazing deals. I love the book now pay later option as it allows families to realise their travel dreams and goals in a financially viable and affordable way - well done team! I'm already looking up our next holiday

Ivy Leu

28th Nov 2023