Know Before You Go FAQs
Thinking about planning a New Zealand holiday? You're in luck. This comprehensive guide details absolutely everything there is to know about visiting the spectacular destination of New Zealand. From information on getting to New Zealand, to queries about car hire and travel insurance, our straightforward guide is designed to answer all your New Zealand travel questions and allow you to plan your holiday with ease.
Best Time To Visit New Zealand
New Zealand is famous for its skiing and snow sports so the best time to visit is typically in winter however it is a spectacular destination to visit at any time of year. Discover peak seasons, best weather and cheapest times.
Getting To New Zealand
Approximately 3 hours by plane from Australia's east coast, getting to New Zealand is easy and affordable. Our helpful guide details all you need to know about getting to the land of the long white cloud including the North and South Islands.
Getting Around New Zealand
A great range of transport options including rental cars, motorhomes, taxis, trains, buses and ferries makes getting around New Zealand easy and affordable. Plan your route with our all you need to know guide.
Flights To New Zealand
Discover everything you need to know about flying to New Zealand, including essential information on the major airline partners as well as the most popular departure and arrival points. Search your next New Zealand escape here.
Driving in New Zealand
Experience New Zealand's spectacular mountain scenery from the driver's seat. From road rules and licensing to driving distances, our guide has all you need to know to enjoy the freedom of a self-drive journey of beautiful New Zealand.
Is getting to New Zealand easy?
Located approximately 3 hours from Australia, getting to New Zealand is easy and affordable thanks to a great range of flights and airlines. Direct international flights from Sydney, Brisbane and Melbourne arrive daily in both the North and South Islands and connect with select transfers to all major hotels and ski fields.
When is the best time to go to New Zealand?
The best time to visit New Zealand is between late June and mid-October with optimal skiing conditions and the highest snowfall usually received in July and August. However New Zealand is a spectacular destination to visit at any time of year.
Where are the best ski fields in New Zealand?
Queenstown is the most popular winter playground in New Zealand, famous for its world-class skiing and unique snowboarding. There are a number of popular New Zealand ski fields just a short drive from the centre of town including Cardrona, Coronet Peak, The Remarkables and Treble Cone. With ski slopes to suit all skill levels and abilities, these ski fields are some of the best in the country and also offer an exciting range of other winter activities.
How do I get around New Zealand?
Self-driving in New Zealand is the most popular way to get around and explore the spectacular scenery. With an extensive range of car and motorhome rental companies, driving around New Zealand couldn't be easier. There are also a number of coach and bus tours, as well as regional airports that connect destinations across both the North and South Islands.
Is New Zealand a good destination to take children?
New Zealand is a fantastic family friendly holiday destination. Thanks to the amazing resorts and exciting attractions, there is a great variety of entertainment for children of all ages. From thrill seeking adventures and nature-based activities to wildlife encounters and snow fun New Zealand has something for everyone.
Are things expensive once I arrive in New Zealand?
Like many overseas destinations, New Zealand has a range of accommodation and holiday activities to suit a variety of tastes and budgets. Therefore, a holiday to New Zealand can be as cheap or as expensive as you like. Typically, travellers spend anywhere from $150 - $250 a day while travelling New Zealand. There are fantastic savings to be found on New Zealand ski holiday packages.
Is there any special clothing or equipment I should take?
If you're travelling New Zealand during Winter, you should pack plenty of warm items and waterproof clothing. If you're skiing or snowboarding you may wish to bring your gear along with you, however you can also hire this once you arrive. During the Summer season, light weight clothing is recommended, however New Zealand can experience 4 seasons in one day, so it's best to always bring a warm outfit.
What's the currency, and can I use my credit card?
New Zealand's currency unit is the New Zealand dollar (NZ$) with coin denominations in 5c, 10c, 20c and 50c and $1 and $2 and notes in $5, $10, $20, $50 and $100. Banks operate Monday to Friday from 9.30 am to 4.30 and are closed public holidays. ATM machines can be found across New Zealand's major hotels, tourist regions and ski fields and accept Mastercard, Visa, Cirrus, AMEX, JCB and Access International debit cards.
Are there any restrictions on buying alcohol in New Zealand?
You must be 18 years or older to purchase or consume alcohol in public and photo identification may be requested as proof of age
Do I need a passport and visa?
All travellers are required to have a passport valid for a minimum of three months from the date you intend to depart New Zealand. Australian and UK citizens and passport holders do not require a visa for holidaying in New Zealand. However, visitors from visa-waiver countries require an Electronic Travel Authority (ETA) prior to arriving in New Zealand. This visa allows travellers to holiday for up to nine months.
Can I use my phone and internet?
With an unlocked mobile phone, you can purchase a prepaid sim once you arrive in New Zealand, or alternatively contact your service provider to see if international roaming is available. WiFi is available throughout New Zealand amongst most hotels, town centres and tourist hot spots.
Can I use my normal electrical plugs in New Zealand?
New Zealand electricity is supplied at 230/240 volts (50 hertz) however most accommodation provides 110 volt AC sockets (rated at 20 watts) for electric razors. Otherwise, a converter or adaptor will be necessary. Power outlets accept flat two or three-pin plugs only.
Do I need travel insurance?
Yes. Despite being located so close to home, travellers should always take out travel insurance. This is even more important if you intend to take part in any of New Zealand's adventure activities or snow sports. Whether you're an experienced skier or have never hit the slopes before, it pays to be insured. Although you hope to never need it, travel insurance is essential for your New Zealand ski holiday. Aside from the obvious medical cover, most policies also cover reimbursement for ski run closure, lost, damaged or delayed equipment and lift passes in the event your are sick or injured and unable to use them.
